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Privacy Policy

How School Flux collects, uses, and protects your data.

Last updated: 1 January 2025  |  Effective: 1 January 2025

School Flux ("the Company", "we", "our", or "us") is an edtech company registered in Uganda. We are committed to protecting the privacy and security of the personal information we collect and process in the course of operating our school management software and this website. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who We Are

School Flux is an educational technology company based in Kampala, Uganda. We build and provide school management software to educational institutions. This policy applies to our website (schoolflux.com), our software platform, and all related services provided by School Flux.

2. Information We Collect

We collect different types of information depending on how you interact with us:

2.1 Information you provide directly

  • Contact details (name, email address, phone number) when you fill in a contact or demo request form
  • School and institutional details (school name, type, number of students) when requesting a demo or pricing
  • Your role and position at your institution
  • Messages and notes you submit through our contact forms

2.2 Information collected through our software

When your institution uses our school management software, we process data on behalf of your school. This includes student records, staff information, fee records, payroll data, and other institutional data. Your institution is the data controller for this information; School Flux acts as data processor.

2.3 Technical information

  • IP address and browser type when you visit our website
  • Pages visited and time spent on the site
  • Device and operating system information
  • Referring website or source

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and demo requests
  • To provide, maintain, and improve our software and services
  • To send you information about our products, pricing, and updates (where you have consented)
  • To provide customer support and training
  • To comply with legal obligations
  • To protect the security and integrity of our systems

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: To fulfil our obligations under our agreement with your institution
  • Consent: Where you have given us explicit consent (e.g., to receive marketing communications)
  • Legitimate interests: To improve our services and communicate with prospects
  • Legal obligation: Where required by Ugandan law or applicable regulation

5. Data Sharing

School Flux does not sell or rent your personal data to third parties. We may share data with:

  • Oppem Systems (our parent company and technical infrastructure provider) under strict confidentiality
  • Service providers who assist us in operating our systems (e.g., hosting providers), under data processing agreements
  • Law enforcement or regulatory authorities when required by law

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Client institutional data is retained for the duration of the service agreement. After termination, data is securely deleted or returned to the client within 90 days upon request.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data storage, role-based access controls, secure transmission protocols (HTTPS), and regular security reviews.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent at any time (where processing is based on consent)
  • Object to or restrict certain processing activities

To exercise any of these rights, please contact us at info@schoolflux.com.

9. Cookies

Our website uses essential cookies to ensure it functions correctly. We do not currently use advertising or tracking cookies. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our website is not directed at individuals under the age of 18. Student data processed within our school management software is handled exclusively by and on behalf of the educational institution, which is responsible for obtaining any required consents from parents or guardians.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify existing clients of material changes and publish the updated policy on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact: